How to reply to comments
Comments are conversations. Here's how to turn them into clients.
We post for you. Replying is the one thing you should do yourself. A reply from the real you is what turns a follower into a client.
The 10-minute daily habit
Pick one time a day, like with your morning coffee. Open Instagram and Facebook and answer every comment and message from the last day.
What to say
- Someone says "Love this!" → Thank them by name and ask a small question. "Thanks, Maria! Have you been to the new café yet?"
- Someone asks a question → Answer briefly, then offer more. "Great question. Rates change weekly. Want me to send you this week's numbers?"
- Someone says they're thinking of moving → Move it to a private message. "I'd love to help. I'll send you a message."
Don't
- Don't argue in public. Reply once, kindly, then take it to a private message.
- Don't share details about a client or a home's sellers.
- Don't leave questions unanswered for more than a day.
Your turn: reply to every comment from the last week today.