Privacy Policy

Feeds & Deeds (feedsdeeds.com) writes, designs and posts social media for real estate agents. It is operated by Nuvol Holdings LLC (“we”, “us”). This policy explains what information we collect, how we use it, who we share it with, and the choices you have. Questions? Email support@feedsdeeds.com.

Information we collect

• Account information. Your email address, and the details you give us during setup: your name, the towns you serve, who you help most, your brokerage name, license line, headshot, logo, brand colors, a writing sample and any client reviews you add.
• Google sign-in. If you sign in with Google, we receive only your name, email address and profile photo. We do not get access to your Gmail, contacts, calendar, Drive or any other Google data.
• Connected social accounts. When you connect Instagram, Facebook or Google Business Profile, you sign in on that platform's own page and grant permission to publish. We (and our posting partner) receive the account's name and identifier and a permission token that lets us post. We never see or store your passwords. We only publish posts you have approved.
• Listings and photos. Addresses, prices, details and the photos you upload for your listings.
• Payments. Payments are processed by Stripe. Your card number goes directly to Stripe; we never see or store it. We keep your plan, billing status and renewal date.
• Help and support. Questions you ask the in-app helper, messages you send to our team, and whether an answer helped.
• Technical information. Sign-in cookies, basic logs (such as IP address, browser and pages visited) and error reports that help us keep the service working and secure.

How we use your information

• To create your posts in your voice and brand, and publish the ones you approve at the times you choose.
• To run your account: sign-in, billing, reminders, your Monday recap and alerts when a post has a problem (you can turn most emails off in Settings → Emails).
• To answer your questions and provide support.
• To keep the service secure, prevent abuse, fix problems and improve the product.
• To meet legal obligations.

We do not sell your personal information, and we do not use it for advertising.

AI-generated content

We use an AI provider (Anthropic's Claude) to write captions, headlines and help answers. To do that we send it the details needed for the post: for example your name, towns, tone, writing sample, listing details and the question you asked. Under our provider's commercial terms, information sent this way is not used to train its models. AI can make mistakes, so every post waits for your approval before it goes out, and we flag wording that may raise fair-housing concerns. That check is a helper, not legal advice.

Who we share information with

We share information only with the service providers that help us run Feeds & Deeds, and only as needed to provide it:

• Supabase (database, file storage and sign-in) and Railway (hosting)
• Anthropic (AI writing)
• Stripe (payments)
• Resend (email delivery)
• Sentry (error monitoring)
• Our social posting partner, and Meta (Instagram, Facebook) and Google (Google Business Profile), when you connect those accounts and approve posts to them

We may also disclose information if required by law, to protect rights and safety, or as part of a merger or sale of the business (with notice to you).

Google user data

Feeds & Deeds's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We use Google data only to sign you in and, if you connect Google Business Profile, to publish the posts you approve.

How long we keep information

We keep your information while your account is open. When you delete your account we delete your profile, brand kit, posts, listings, photos and connected-account tokens within 30 days, except billing records we must keep by law. Copies in our backups are overwritten within 30 days after that.

Deleting your data

To delete your account and data, email support@feedsdeeds.com from the address on your account with the subject “Delete my account”. We confirm by email and complete the deletion within 30 days. You can also disconnect a social account anytime in Settings → Connected accounts, and remove our access from the platform's own settings (Instagram, Facebook or your Google account).

Your choices and rights

• See and update most of your information in Settings.
• Ask us for a copy of your information, to correct it, or to delete it, by emailing support@feedsdeeds.com.
• Choose which emails you get in Settings → Emails.

Depending on where you live, you may have additional rights under state law. We will not treat you differently for using them.

Security

We protect your information with encryption in transit, access controls and per-account data separation. No system is perfectly secure, so please use a strong email account and let us know right away if you suspect a problem.

Children

Feeds & Deeds is for working real estate professionals and is not intended for anyone under 18.

Changes to this policy

If we make important changes we will update this page and tell you by email or in the app before they take effect.

Contact

Nuvol Holdings LLC, operator of Feeds & Deeds. Email support@feedsdeeds.com. See also our Terms of Service.