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A post didn't go out

Why posts fail and how to send them again.

If a platform doesn't answer, we try again on our own: 3 tries, waiting a little longer each time. If all 3 fail, the post shows Failed and you'll see an alert on Home.

To send it again: tap Retry on Home, in the calendar, or in the post.

Common reasons:

  • The platform was having a short outage. Retry usually works.
  • Your account needs you to sign in again. See Reconnecting an account.
  • The platform rejected something in the post. Open it, check the caption, and save again.

Stuck? Tap Help and ask. The helper can see what went wrong.